Frequently Asked Questions
We specialize in exporting Minerals originated from India only. Right now Athena Traders manufactures Multani Mitti / Fuller’s Earth. If you need a specific product, please contact us for availability.
We export to multiple regions worldwide, including North America, South America, Central America, Europe, Asia. If you’re unsure whether we can ship to your country, reach out to our team.
Your order will be dispatched to the delivery port, after 3-4 days of confirmation of order.
Delivery times vary based on the destination, shipping method, and customs clearance. Typically, it takes 2-4 weeks for orders to arrive.
Yes, we assist with all necessary export documentation and customs clearance. However, import duties and taxes depend on the regulations of the destination country.
We accept payments via bank transfer, letter of credit, PayPal, etc. Payment terms may vary based on order size and customer agreements.
Yes, we provide competitive pricing for bulk orders. Please contact for a customized quote.
Yes, samples are available for certain products. Shipping fees may apply. Contact us for more details.
We follow strict quality control procedures to ensure our products meet international standards.
Certifications are available on the website.
Once your order is shipped, we will provide a tracking number and updates through our logistics partners.
You can reach us via email at contact@athenatraders.com, phone at +91 866 910 1811, or through our contact form on the website.